Clinic / dental / wellness
Clinic Kit
Neighborhood clinic in Marikina. Triage common questions (hours, walk-in vs appointment) and collect a booking request — not a medical chatbot.
Week 1–2
- · Hours, location, and “we are not for emergencies” disclaimer
- · New-patient intake: name, concern category, preferred slot
- · Email confirmation to the clinic inbox
Later
- · Weekly new-patient count
- · Reminder SMS the day before
Sample caption (Taglish)
Walk-ins 9–11am. For check-ups, reply APPOINTMENT and we’ll send two open slots this week.
Try this kit before you pay
Live demo · does not send to Messenger or WhatsApp
Sample shop: Marikina Neighborhood Clinic (Marikina). Customer on the left, shop inbox on the right. One automatic shop reply per conversation — typed or chip. Nothing is billed.
9am–5pm weekdays · walk-ins 9–11am · first channel: WhatsApp
One auto-reply per new chat. FAQ chips suggest a first line. Later messages wait for the owner.
Included in week 1–2 setup (rules + intake). Live Messenger / WhatsApp sending still connects later. Native auto-reply is one message per new chat — not every follow-up they type or tap.
Left is the customer. Right is the shop inbox. Same chat — one auto-reply per new conversation.
Customer view · WhatsApp
What they type · Marikina Neighborhood Clinic
FAQ chips · suggestions for the first reply
Type a first line or tap a chip to see the one auto-reply. Anything else in this chat — typed or chip — waits for the owner.
Owner / staff view · WhatsApp
What the shop sees · Marikina Neighborhood Clinic
Send a first line on the left. You will see Auto-replied or Needs you here — the same inbox after we connect your page.
On Messenger, Instagram, and WhatsApp, the week 1 install uses each platform’s native auto-reply. That sends one automatic message for the first customer line in a new conversation — typed or a chip tap. Later messages in the same thread wait for the owner, including further chip taps. Chips are suggestions for the first line. If Meta’s native chips can still fire extra answers after the greeting, that is not claimed in Starter unless we install it. The Try demo does not send a second auto-reply.
Try a customer chat. Paid setup is how we wire this to your real chats.