Later
Automated reporting
Weekly snapshot of chats, bookings, and no-shows.
A clinic owner asks “Ilang new patients this week?” and the receptionist counts from a notebook.
What you get
- · Week 3+ sheet: replies sent, bookings taken, no-shows
- · One email summary every Monday
Sample rule
Every Monday 8am → email “12 bookings, 3 no-shows, top question: parking.”
Reporting starts after two weeks of real replies. We do not invent dashboards on day 1.