Week 1–2
Automated booking
Take a slot, then send SMS or email confirmation.
A salon in Cubao writes appointments on paper. Two clients show up at 2pm because the chat confirmation never happened.
What you get
- · Simple intake: service, preferred time, name, mobile
- · Calendar hold + SMS/email confirmation template
- · Owner checklist: accept, move, or cancel
Sample rule
After intake submit → create a pending slot → text “Got your 2pm highlights request. We’ll confirm within 1 hour.”
Sample reply
Hi Ate Mai — your balayage request for Sat 2:00pm is pending. We’ll text once the stylist confirms.